Effective People Skills
This program examines the crucial skill of managers at the heart of workplace relationships. Sound people skills are essential for communication, delegation, performance management, reward and recognition and coaching and development of staff. Participants will explore the topics of individuals and teams, motivation, conflict and networking.
Everyone in a frontline leadership role that needs to understand the skills required to work with others to achieve results.
Relationship to Accredited Training
This course meets the requirements of the following units of Competency:
This unit can be used as a Diploma level Elective towards qualifications within the Business Services Training Package.