Quality and Continuous Improvement
A focus on quality and the need to continually review systems and processes is a requirement of organisations surviving in a competitive business world. This program will develop the skills and knowledge required to implement a continuous improvement system and processes. Emphasis will focus on using systems and strategies to actively encourage work teams to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.
Senior business unit managers, senior line managers who need to effectively drive innovation and business improvement.
Relationship to Accredited Training
This course meets the requirements of the following unit of Competency:
These units of competency may be used as Electives towards qualifications in the Business Services Training Package.