Our general management courses consist of a selection of core skills required by all managers, irrespactive of industry. They cover topics such as information, planning, leading people and departmental projects.

Experienced Manager
You will explore the development and delivery of strategic business plans, understanding the change process and the reasons change can fail. This course also covers the importance of leadership in an organisation and building, supporting and motivating teams.

Frontline Leadership
This course is aimed at frontline managers and supervisors who have a calling for and the responsibility of a leader and are seeking to develop the experience and skills to successfully lead others.

Implementing Operational Plans
Planning is a core skill for all managers. This course will introduce you to the concepts of an organisational plan, how to make one and how to implement it within your organisation.

Manage Workplace Projects
Many workplace tasks and functions fall under the heading of a workplace project, whether it is implementing a new team process, designing a new product or just changing the way the team operates. This course will provide you with the skills and knowledge required to manage a straightforward project or a section of a larger project.

Workplace Knowledge and Information
Information and knowledge mangement systems are an important part of all modern organisationa. This course provides an understanding of the knowledge required to organise an information or knowledge management system and to manage the use of that system.

Workplace Learning Environment
In order to achieve organisational goals in a climate of continuous improvement, organisations must commit to developing people. This course will assist you in establishing a culture of learning in the workplace and to make the best use of opportunities for learning through workplace activities.

Management Diagnostics provides solutions that can easily be used by individuals, teams, trainers, coaches, managers, HR professionals, and others engaging in or managing a development journey. Assessments of this kind can help individuals to reflect on their relative strengths and development needs on a structured basis.

Management Effectiveness Profile - Online
This profiling tool can help you identify personal strengths and weaknesses within twelve specific competency areas.

Influencing Style Profile - Online
Understanding how we impact others is the foundation on which to build effective communication and influencing skills. The Influencing Style Clock (ISC) provides a quick and easy “mirror” that will help increase your self awareness and identify how to successfully influence others.

Management Books is the online portal to the Australian Institute of Management - Qld & NT's specialist business, management and training resources bookshop. Management Books is an official stockist of Harvard Business School Press titles.

FYI For Your Improvement 5ed - Michael Lombardo & Robert Eichinger
Find out how to make the connection between your own (or someone else's) development and the bottom line with FYI For Your Improvement 5th Edition - an easy-to-use development tool for learners, managers, mentors, coaches and feedback givers.

The Frontline Leader : Developing Effective Leadership Skills - Ern Prentice & Gordon Rabey
Written specifically for frontline operational leaders and managers, this text describes the environment and new patterns of management in which frontline leaders must work, and prepares students for success in frontline leadership through skills development and improved awareness and self confidence.

Brilliant Checklists for Project Managers - Richard Newton
Quickly access hundreds of essential tips and tricks, discover vital insider knowledge and winning strategies, and learn absolutely everything you'll need to know, think about and do to run your project successfully and efficiently.

Knowledge Management 2ed - Carl Frappaolo
This book will assist you in leveraging the intellectual capital in your organisation. It covers the key areas of knowledge management, from identifying knowledge in an organisation and knowledge-based incentive plans to promoting and facilitating knowledge sharing and innovation, and knowledge-based strategies.

Innovative Performance Support - Con Gottfredson & Bob Mosher
This book offers you a concise and comprehensive overview of performance support practices - ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right performance support strategy for your team.